I received a pharmacy first referral for UTI-contacted the patient , who was at work and could only make it after 6pm.
Although I had to leave on time today for personal reasons- I decided will hang around so as to bag a gateway in pharmacy first.
Lady came in at 6.15pm.
Conversation after confirming her details- are you on any regular medication-‘ no’ any allergies- ‘ no’.
Explain in your own words when the symptoms started and describe the symptoms.
Answer- started 2 years ago .
Bit puzzled- I asked her if these symptoms were recurrent and to describe them . 
Answer- well nothing has helped- tried paint for 3 to 4 months but no improvement.
Totally confused I asked her what she meant by paint.
Ah she said let me show you and you can tell me if I need tablets. (Shock Horror)!
Quick as lighting I said please I don’t need to see anything, the description of symptoms will be enough.
She lifted let foot- removes her sock and pointed to her big toe saying you see ‘ I think it’s fungal.
Totally confused I said sorry but I am talking about UTI referral.
She replied’ funny you say that I called the surgery to see GP regarding fungal infections on mr toe nails and the reception lady asked me if I had UTI, I thought it was odd and said no, only toe nail fungal infection.
Basically no UTI , both the pretty young lady and I had a good laugh and there you are.