How do I update my profile?

Your profile is your way of helping the C+D Community get to know you, demonstrating your expertise and interests and showcasing your contributions. To edit your profile, visit the Edit Profile page under your picture to the top right of the site. Here you can edit your personal details (name, company etc), create your bio, provide contact and social media details (if you like), and more. You can also update your profile picture.

How do I create posts, videos and documents?

Depending on your permissions/subscription on the Community you’ll be able to create posts, videos and/or documents. The easiest way to do this is by clicking the relevant button - post, video or document -on your contribution bar on the homepage (the one with your picture on it). Alternatively click ‘Contribute’ in the top right hand corner and select the content type.

 You can view the training videos on how to create a post here: https://community.chemistanddruggist.co.uk/channels/c-d-community-training-resources

How do I join a Room?

Rooms are spaces for special interest groups - sub-communities of the wider community - from regional forums to groups for those in specific roles. They contain content relevant to the members in question and - more importantly - are home to conversations with like-minded others. Anyone can access any room (unless it is private) and take part in conversations. Simply click on the room you’re interested in to view the content and click into the Conversations tab to see what’s going on.

 How do I start / join a conversation?

Conversations take place in rooms, dedicated spaces for special interest groups. Anyone can take part in any conversation in any room. Simply click on the room in question and then the Conversations tab. You’ll either see the active conversations in the room or a message that tells you ‘There are no conversations in this room’. If that’s the case, don’t be shy! Feel free to start a conversation on a topic of relevance to the room in question. Click the Start a conversation button and enter your conversation opener, be it a question, an opinion or a link to something interesting, and expand on your opener in the What’s on your mind? box. Click Post and wait for the responses to come in! You’ll be notified by email when they do and then you reply to the conversation directly by just replying to the email.

To take part in an active conversation, click the title of the conversation you want to join and enter your response in the Leave a reply box before clicking the Reply button. The person that started the conversation and anyone that has previously taken part will be notified by email about your reply and invited to respond, which you can do by email.

 You can view the training video on how to start/join a conversation here: https://community.chemistanddruggist.co.uk/channels/c-d-community-training-resources

How do I change my password?

Go to Account Settings, click the Change Password button and enter your current password and a new password. Click Save Changes to confirm the change.

 How do I delete my account?

To delete your account, go to your Account Settings page and scroll down to the Delete Your Account section. Click the button and follow the instructions to delete your account. Your account will be deleted permanently in one hour and will not be able to be retrieved.

The 5 best ways to help fellow C+D Community members get to know you are:

              •            Complete your profile so others know more about you than just your name

              •            Like and comment on content so others know what you’re interested in

              •            Ask questions so we know what matters to you

              •            Start and join conversations in rooms to share your views and connect with others

              •            Contribute a post, video or document.

Got a question that’s not covered here? Drop us an email on community@chemistanddruggist.co.uk